Privacy Policy

Protecting your personal data and assets is our highest priority. We are fully committed to safeguarding them.

Eye Kingbitnex collects and stores data essential to your use of our trading platform. How we collect and store this information is set out in the Privacy Policy below.

Our policy is underpinned by the following principles:

• To provide complete transparency about how we collect and store your personal data:

Our aim is to ensure you understand how we collect and process data, so you can make informed decisions. We follow clear guidelines and processes for handling data on this official website. This policy sets out the specific methods we use and how it works, providing clear, detailed information about its use. You remain in control.

We will always provide timely updates whenever we determine you should be informed. Transparency is fundamental to our approach.

Our trained team is on hand to answer any questions you may have about our processes, including our obligations under the laws of United Kingdom. Please contact us at info@eye-kingbitnex.com.

• We do not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for the following purposes: to ensure the proper operation of Eye Kingbitnex services and to connect trader-members with third-party trading platforms; to maintain and enhance our official website functions and services; to protect our rights; and to comply with regulatory or other legal obligations. We also process personal data where required to perform administrative and other business functions related to the Services we provide to you, the client.

To provide and improve services tailored to your preferences and needs, Eye Kingbitnex uses personal data.

• To access the essential tools you need to protect your personal data and safeguard your rights:

At any time, you can contact us to request access to all of your personal data. We can also update or delete it where appropriate. We additionally support requests to transfer your data to you or to a nominated third party. We provide these services to help you exercise your rights to privacy and control.

• Keep your personal data secure:

Our security systems meet bank‑grade standards. While no system can be guaranteed 100% secure, we continually upgrade our infrastructure and reinforce the protections we have in place to maintain the highest possible level of security.

We maintain a comprehensive privacy policy and the highest standards of security.

1. The Scope?

This policy sets out our procedures for the collection, processing, and sharing of personal data relating to natural persons.

The terms of this policy apply to all natural persons who are identifiable. This includes any individual who can be, or has already been, identified in connection with data entrusted to us or data we can access and/or combine.

As defined in the Privacy Policy, data processing specifically covers the storage, management, and organisation of personal data.

We neither collect nor seek to collect any information about individuals under 18. We also do not permit anyone under 18 to use our platform for any purpose. If we become aware of any user or data relating to a person under 18, we will delete that information immediately.

2. What personal data do we hold?

When you register with us, we collect the personal data required to enable you to use our services. Where necessary, we may also request additional information to verify account ownership. To maintain and improve service quality, we collect and analyse data about your use of our platform and the services provided by our third-party partners.

3. You are under no obligation to share your personal data with the company.

You are under no obligation to provide your data; however, if you choose not to, we may be unable to deliver certain services and you may be restricted from using our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can personally identify you. However, we may record details such as your account activity, the IP address used, and the date and time of access. For maintenance, security and support, we retain system crash reports, browser details and the type of device used to access your account. We also record the language set for your account.

We collect and store only the personal data you consent to share with us when you use our service to connect with a third‑party trading platform.

Personal data you provide to third-party platforms may include your full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company collects, stores and processes your personal information solely for the purposes set out in the Policy. All such use and processing complies with applicable laws in United Kingdom.

The company will not handle, process, or transmit your data other than in accordance with applicable laws in United Kingdom. We rely on the following legal grounds:

• You have agreed to the company storing and processing your personal data. By submitting your data to the company, you also authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
• To enhance its services, establish or defend legal claims, and pursue its legitimate interests, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like further information about the data processing the company is required to carry out, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, together with the relevant legal bases.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and support other related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the processing of your data will be governed by that company’s privacy policy. This may include multiple digital trading platforms.

To enhance the services we provide to clients and improve our operations, the company may share personal data with its affiliates and partner companies.

When required by law, or to safeguard the rights and assets of the company and its third-party partners, we may disclose data to relevant law enforcement or regulatory authorities.

In the event of a significant business transaction—such as the sale of the company, seeking investment, or obtaining a loan—we may share relevant data in a lawful and appropriate manner. This may also apply in the case of a merger, restructuring, consolidation, or insolvency, in accordance with applicable law.

7. Use of Cookies and Third-Party Services

Cookies and similar technologies may be used for site analytics and in collaboration with advertising partners, in accordance with applicable law and industry standards.

Cookies are small data files stored on your device when you visit a website. We use them to collect information about your browsing behaviour and preferences so we can personalise and enhance your experience. They allow us to remember your settings and tailor our services accordingly. Cookies are also used for site analytics and to compile statistics for strategic planning.

There are two main types of cookies used on this site. Session cookies are stored in your browser only for the duration of your visit and are deleted when you close the browser. Persistent cookies remain in your browser after your session ends. These help the site recognise you as a returning visitor and make it easier to use.

Types of cookies:

Cookies may be used where necessary, in accordance with their intended purpose:

Cookies are blocked or have been deleted

If you wish to delete or block cookies, please do so via your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will stop some website functions and features from working properly.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations described in this policy. We may keep it for longer where required by local laws, regulations, or our internal policies.

Your personal data will be shared, at your request and discretion, with third-party trading platforms for 12 months. After this period, and with your consent, it will be shared for a further 12 months.

As part of our operations, we routinely review all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organisations

Where necessary for the provision of services and/or for security, personal data may be transferred to third countries (i.e. countries outside your own) and to international organisations, using robust security measures. We apply safeguards at the highest level to protect your data and ensure you retain access to legal remedies and rights in all circumstances.

Across the EEA (European Economic Area), all residents are protected by data protection laws and privacy safeguards.

• All data transfers are carried out within the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
• All data transfers between public entities or authorities are carried out in accordance with Article 46(2) under a legally binding and enforceable instrument.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set out the conditions for data transfers, and such transfers are carried out in accordance with them. The Clauses are available on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details of the specific safeguards the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk.

10. Protection of Personal Data

Personal data is protected using state-of-the-art technical and organisational measures, in line with recognised best-practice procedures. These safeguards help prevent the unlawful or accidental destruction, loss, or alteration of that data.

Although we apply the highest level of care and follow gold‑standard data protection procedures as required by law, we cannot guarantee that your personal data will be error‑free in all circumstances. Accordingly, we cannot be held liable where personal data is disclosed, or where incidental, intangible, or consequential damage occurs. This includes situations beyond our control, such as disclosure arising from transmission errors, unauthorised third‑party access, or similar causes.

If we receive a legally binding request from regulators or legal authorities, we may be required to disclose your personal data to those authorities. Once disclosed pursuant to a legal obligation, we cannot control how they handle, store or protect your data.

Information sent over the internet, including personal data, may be intercepted and cannot be guaranteed to be completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

This website may contain links to third-party applications and websites. These are not affiliates and are not under the company’s control, and our privacy policy does not apply to them. They maintain their own procedures and priorities for collecting and processing personal data, for which we are not responsible. Please use such links at your own discretion.

Always review a company’s or service’s privacy policy on its official website before sharing any personal data. Make sure their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to provide should be submitted directly to the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes on our official website and through other appropriate channels. The latest version of the privacy policy will be published on the website and, unless stated otherwise, will take effect immediately upon posting.

13. Your rights regarding your personal data

You retain full control and the final say over how your personal data is used. You can verify its accuracy, correct any errors, and choose to delete it or restrict the scope and nature of our processing.

On this page, EEA residents can find information relevant to them:

Your personal data is protected by the rights described herein. By emailing the address below, you may immediately exercise those rights.

Accessing Your Rights

If the personal data you have supplied is accurate, you may access it at any time. Any of your personal data we process is accessible to us and therefore verifiable.

You may request access to your personal data at any time for verification, and we will provide it in electronic format. If you require additional copies of the data we process, beyond the copy already provided, a reasonable fee may be charged.

Rights granted by law and under this Privacy Policy must not infringe the rights of others. The company reserves the right to refuse or restrict access to personal data where such access would infringe the rights and freedoms of others.

Right to Rectification

Any inaccuracies in your personal data, whether by omission or incorrect details, may be corrected by you or by the Company to ensure it is processed correctly.

Erasure Rights

You have the right to request the deletion of your personal data in the following situations: 1) where your data has been processed without your consent or otherwise unlawfully; 2) where you ask us to remove the data and we have no legal obligation to retain it; 3) where you object to any processing by us that is based on our or a third-party provider’s legitimate interests; and 4) where we are legally required to erase your data.

The right to deletion may be overridden by legal obligations under EU law or the law of a member state. The same applies where the data is needed for the establishment, exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data if you believe it is inaccurate.

If you request that the use of your personal data be restricted, we will delete it except in the following cases: 1) where EU or Member State law prevents deletion; 2) with your consent, where it is necessary for the establishment, exercise or defence of legal claims; 3) where it is required to protect the rights of another natural person.

Right to data portability

You have the right to access and review any personal data you have provided, where you have consented in any form to its collection and where processing is carried out by automated systems.

You have the right to request the transfer of any or all of your personal data to another company or organisation, where this is technically feasible. Exercising this right does not affect your right to have your data deleted. It does not apply where doing so would infringe the rights or freedoms of another individual.

Right to object to the processing of your personal data

Even where the Company relies on our legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it cease. This right does not apply where there are compelling legal grounds to continue processing, including the establishment, exercise or defence of legal claims. In such cases, we may continue to process your personal data.

You may, at any time, request that your personal data not be processed for any direct marketing purposes.

Your Right to Withdraw or Refuse Consent

You have the right to withdraw your consent to our processing of your personal data at any time and, where possible, we will apply this with immediate effect. This does not apply retrospectively to processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority.

If you believe your rights and freedoms have been infringed in connection with the processing of your personal data, each EU Member State has an independent supervisory authority for this purpose. You may lodge a complaint with the relevant authority at your discretion.

Section 13 sets out the circumstances in which your personal data rights may be limited under the laws of the European Union or of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

Requested information will be provided to you electronically at no cost, unless doing so would conflict with the law or the provisions of Section 13. We may charge a reasonable fee or refuse a request if it is deemed unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity where we have reasonable grounds to doubt the identity of the individual making a personal data request, for data protection and security purposes.